Are you looking for a position where you can hone your managerial skills in overseeing a team of skilled roofing, siding, and solar installation crews? If you are looking to join a competitive team who embraces a “work hard play hard” philosophy, this could be for you!
COMPANY: Since 2006, Resnick Roofing & Contracting has provided top-level exterior remodeling services to local property owners. As a result, we’ve earned the industry’s most prestigious awards including GAF President’s Club Award-Winning Master Elite Contractor, James Hardie Elite Preferred Contractor, and Inc’s Best Workplaces, to name a few. Our culture is built on the following core values of Strong Work Ethic, Good Character, Initiative, Embracing Change, Balance & Family, and Delivering the Ultimate Customer Experience.
POSITON TYPE: Full Time
DESCRIPTION OF DUTIES:
• Availability Monday thru Saturday
• Adopt and utilize CRM for all customer data entry, communication, scheduling, and proposals
• Serve as the main point of contact for all assigned customers once materials become available through project completion
• Coordinate project logistics with dedicated Project Coordinator
• “Kick-off” new projects giving clear and concise direction to subcontracting partner team leaders • Conduct project check-ins and site visits with customers and subcontractor teams throughout the day
• Manage final inspections and checklists
• Manage KPI’s for subcontracting crews
• Oversee roofing & siding teams to ensure best practices are being adhered to and that cleanup and jobsite organization is held at the highest level
• Manage solar installations from start to completion
• Serve as the subcontracting team’s first point of contact for issues in the field
• Manage quality control on all assigned projects
• Provide guidance and oversight regarding punch list completion and project closeout
• Report elevated customer or project concerns directly to the Manager, Field Operations
• Complete end-of-day follow up on all active projects, whether completed or in progress, to review status and progress updates and ensure the CRM reflects accurate end-of-day project status
• Full control and oversight of assigned teams on the production calendar, with an expectation that all scheduling details and statuses remain accurate and up to date at all times.
• All return trips and punch list items must be fully completed prior to the start of the next project once the final inspection has been completed.
• Ensure all required daily photos including before photos, after photos, wood/decking photos, and completion photos are uploaded within CompanyCam
• Check in daily with subcontractor teams regarding timeline and projected completion dates
• Communicate updated timelines to homeowners when projects extend beyond one day
• Drop off materials at job sites throughout day
• Strive for 100% “Very Satisfied” customers
• Hand out “pardon our noise” door knockers at job start to surrounding neighbors
• Provide daily and weekly reporting to the Manager, Field Operations
SKILLS AND REQUIREMENTS:
• Microsoft Office and G-Suite
• Understanding of Customer Resource Management Systems
• Minimum 2 years in the construction industry
• Bachelor's degree preferred
• Initiative and tenacity to execute goals
• Ability to lead and direct a team
• Availability Monday thru Saturday
COMPENSATION:
• Salary plus quarterly bonus
• Medical
• Dental
• 401k Match
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